2015-04-20 - 5645 - Service Request - SO and return price different (Poter by 2015-04-21) #SDSupportOrderEntry #SDSupportBilling #APAC #ProductionBreakFix
2015-04-20 - SO and return price different
Problem Summary
Why the price SO 2180710 - 984.00 USD, but the invoice 92572316 is 1,004.40 USD, I guess that comes from PO.
But why Return 60106895 is 984.00 USD not 1,004.40 USD?
Admin Info
| Purpose |
SO and return price different |
| Requested by |
Poter Wong |
| Issue Date |
04-20-2015 |
| Resolved by |
Surya Basa |
| Resolved Date |
04-21-2015 |
| Document Status |
Complete |
Detailed Problem Description
(Include Screen Shots if required )There's a mismatch in the pricing (J3AP) at SO~F2 invoice for drop ship orders (ZU3P order type).
Solution Analysis and Recommendations
(Include Screen Shots if required)The price is picked from the PO price. This has been customized with pricing type X which is set up in copy controls for order related billing i.e. from ZU3P to F2 and in returns from LR to RE.
This pricing type causes pricing re-determination when there’s a mismatch between material cost and actual cost on the PO.
Resolution
NA
Release Information
Provide link here to Release Notes if Technical Objects were changed